EventSquare
Last updated: September 16, 2026
By accessing or using EventSquare ("the Platform"), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use the Platform. These Terms constitute a legally binding agreement between you and Cypher Multi Company LTD®, the operator of EventSquare.
If you are using the Platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and "you" refers to both you personally and that organisation.
EventSquare is a full-featured event ticketing and management platform that allows:
The Platform is operated from Nigeria and primarily serves the Nigerian market, though it is accessible globally.
To access ticketing, wallet, and organiser features you must register for an account. You agree to:
EventSquare reserves the right to suspend or terminate accounts that violate these Terms, contain false information, or are used for fraudulent purposes.
We offer TOTP-based Two-Factor Authentication as an additional security layer. You are strongly encouraged to enable 2FA. EventSquare will not be liable for account compromise resulting from failure to enable 2FA where it was available.
You can view and revoke individual active login sessions from your account security settings. You are responsible for revoking sessions on devices you no longer control.
Every registered organiser is assigned a membership tier that determines the platform service fee deducted from each paid ticket sale. New accounts are automatically assigned the Bronze Member tier upon registration. Tier upgrades are at EventSquare's sole discretion and may be offered through support requests or promotional programmes.
| Tier | Platform Fee | Default |
|---|---|---|
| Bronze Member | 3.5% per paid ticket sale | Yes — Default |
| Silver Member | 3.0% per paid ticket sale | — |
| Gold Member | 2.5% per paid ticket sale | — |
The platform service fee is automatically deducted from each ticket sale before the net revenue is credited to the organiser's EventSquare wallet. Free tickets (₦0 price) are not subject to any platform service fee.
Example: On a ₦10,000 ticket sale by a Bronze Member, EventSquare retains ₦350 (3.5%); the organiser receives ₦9,650 net to their wallet.
As an organiser you agree to:
EventSquare reserves the right to reject, unpublish, or remove any event at its sole discretion without notice if the event or its organiser violates these Terms.
All newly created events are submitted for review by EventSquare moderators before being made publicly visible. Approval is typically completed within 24 hours. Events are published only when both the organiser's identity verification is complete and the event passes content review.
To publish events and request fund withdrawals, organisers must complete a two-step identity verification process: (a) verifying their registered phone number via a one-time SMS code, and (b) completing a 3-photo liveness check through the platform's in-app camera. Submitted selfies are reviewed by EventSquare staff, typically within 24 hours.
You must have access to the phone number registered on your account to complete phone verification. The liveness check requires a working camera and must be performed in a well-lit environment. Poor image quality will result in rejection and require resubmission.
EventSquare reserves the right to request additional verification at any time and to hold funds pending satisfactory verification. Accounts that attempt to manipulate or falsify the liveness check will be permanently suspended and reported to relevant authorities.
When you purchase a ticket through EventSquare you enter into a contract with the event organiser, not with EventSquare. EventSquare acts as an agent facilitating the transaction.
Events may offer multiple ticket categories (e.g., VIP, Early Bird, General Admission, Free). Each plan has its own price, quantity, availability window, and maximum per-user purchase limit set by the organiser.
Each ticket issued through EventSquare carries a unique cryptographic QR code in the format EVENTSQUARE:<uuid>:<salt>. This code is used for event entry validation.
Organisers may create promo codes for their events. Promo codes may offer a percentage discount, a fixed amount off, or a fully free ticket. Codes are subject to usage limits, per-user limits, and expiry dates set by the organiser.
EventSquare provides each registered user with an integrated digital wallet denominated in the user's account currency.
Funds can be deposited into your wallet via Paystack (debit/credit card or bank transfer). Deposits are credited to your wallet balance upon Paystack payment confirmation. EventSquare is not responsible for deposit failures caused by your bank or card issuer.
Withdrawal requests for Nigerian accounts are processed via Paystack Transfers to your registered bank account. Withdrawals are subject to the following fees, which are charged on top of the requested withdrawal amount:
| Transfer Amount | Transfer Fee | Stamp Duty |
|---|---|---|
| Up to ₦5,000 | ₦10 | — |
| ₦5,001 – ₦10,000 | ₦25 | — |
| ₦10,001 – ₦50,000 | ₦25 | ₦50 |
| Above ₦50,000 | ₦50 | ₦50 |
Stamp duty of ₦50 is a statutory charge mandated by the Central Bank of Nigeria for electronic transfers exceeding ₦10,000. This fee is not collected by EventSquare but is passed through to the banking infrastructure.
All withdrawal requests are subject to review and approval by EventSquare within 1–3 business days. EventSquare reserves the right to hold funds pending identity verification or investigation of suspected fraudulent activity. If a withdrawal is rejected, the full amount (including any reserved fees) is immediately credited back to your wallet balance.
EventSquare's refund policy operates as follows:
The EventSquare homepage can show nearby events based on your device's location. This feature is entirely optional and requires your explicit permission.
You can decline the GPS permission request at any time. Your location preference is stored in your browser's local storage and will not re-prompt you after dismissal. You can reset this preference by clearing your browser's site data.
EventSquare provides a live WebSocket chat feature that connects you directly with a support agent. Chat sessions are recorded and stored for quality assurance and dispute resolution purposes. Do not share sensitive personal or financial information (such as full card numbers or passwords) in the chat.
EventSquare sends in-app notifications for key account events (ticket purchase, refund status, deposit confirmation, withdrawal update, event reminders). Notifications are delivered in real time via WebSocket where your browser is connected, and are stored in your account for later review. You can mark notifications as read or clear your notification history from the notifications page.
By registering for an account you consent to receiving transactional emails including ticket confirmations, receipts, and account security alerts. These emails are necessary for the operation of the Platform and cannot be opted out of. Promotional and marketing emails (if any) will include an unsubscribe link.
EventSquare exposes a REST API at /api/v1/ documented at /api/docs/. Access to the API requires JWT authentication. By using the API you agree to:
EventSquare integrates with the following third-party services whose own terms and privacy policies apply: Paystack (payments), OpenStreetMap Nominatim (GPS reverse geocoding).
You agree not to:
Violation of any of the above may result in immediate account suspension, forfeiture of wallet balance, and referral to law enforcement where applicable.
The Platform, including its design, code, trademarks, brand marks, and content, is the exclusive property of Cypher Multi Company LTD® and its licensors. All rights are reserved.
Content uploaded by organisers (event banners, descriptions, logos) remains the intellectual property of the organiser. By uploading content, you grant EventSquare a non-exclusive, royalty-free, worldwide licence to display and reproduce that content solely for the purpose of operating the Platform (e.g., displaying event listings, generating thumbnails, sharing preview images).
You may not use EventSquare trademarks, logos, or brand assets without our prior written consent.
To the fullest extent permitted by applicable law, EventSquare, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
EventSquare's maximum aggregate liability to you for any claim arising out of or relating to the Platform shall not exceed the total fees paid by you to EventSquare in the three months preceding the event giving rise to the claim.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria, unless otherwise required by applicable consumer protection law in your jurisdiction.
EventSquare reserves the right to modify these Terms at any time. We will notify registered users of material changes by updating the "Last updated" date at the top of this page and, where the changes significantly affect your rights, by sending an email notification to your registered address. Your continued use of the Platform after any changes take effect constitutes your acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using the Platform and may request account deletion by contacting support.
If you have any questions about these Terms of Use, please contact us at: